Privacy Policy

1. Our Commitment to Privacy

At Evacotta, we value the trust you place in us. Just as we care about the organic origin of our clay and natural fibers, we care about the origin, security, and privacy of the personal information you share with us. This Privacy Policy details how we collect, use, and protect your information when you browse our website, submit inquiries, or request subscription updates.

2. Information We Collect

We only collect personal information that is voluntarily provided by you to assist with customer inquiries and newsletters:

• Contact Details: Your name, email address, phone number, and any details you provide in form submissions.
• Product Enquiries: Information regarding items you are interested in when contacting us via WhatsApp or Email.
• Browsing Data: Basic technical usage statistics (IP addresses, browser type, referring pages) to help us analyze and optimize our site's loading speed and user experience.

3. How We Use Your Information

Your information is handled strictly for brand communications and order placement services. We utilize it to:

• Respond to wholesale, corporate gifting, or general customer questions.
• Draft and manage custom product bookings and order details.
• Distribute seasonal updates, artisan profile journals, and notifications of small-batch collection releases if you have opted in.
• Ensure website stability, design styling correctness, and optimal responsive performance.

4. Sharing & Protection of Data

We do not sell, rent, trade, or distribute your personal details to third-party marketing services. Access to your personal data is restricted to our core administrative team only. We implement industry-standard secure socket layers (SSL) and follow standard security practices to protect all data transferred through our site.

5. Cookies & Tracking Technology

Our website uses minor session cookies to track font preferences, responsive image breakpoints, and page loading speed. You can configure your browser settings to reject cookies, though doing so might affect some aesthetic features and smooth transition animations.

6. Your Rights

You are welcome to contact us at any time to request access to the information we hold about you, modify your details, or request total removal of your information from our communication logs.